Graham has worked in the industry in various roles for close to 30 years and prior to establishing Nicholls Residential he held a number of senior posts with large national Estate Agency chains. He is very much an industry professional with great levels of experience and a track record of success. Graham holds several industry qualifications across Sales, Lettings and Financial Services.
Georgia has bought a great deal of energy and vibrance to the team. Very much a ‘people person’ Georgia looks to go the extra mile for customers and values a professional and courteous approach. In addition to her ‘front desk’ duties Georgia continues to enhance our property marketing through various social medias.
Simon has built up a strong reputation having worked in Ewell and Chessington for over 20 years and managing highly successful offices. In 2007 the office that Simon was responsible for managing and running won London Estate Agent Office of the Year at the Estate Agent and Letting Agent Awards; a remarkable achievement. This award is based directly on the quality of customer service delivered and reflects very much on Simon’s considerable abilities. Holder of the National Association of Estate Agents Technical Award.
Ian is a truly dedicated team member who has the responsibility of looking after agreed sales and liaising with all parties involved. Anyone fulfilling this role really does need to know what they are doing as often there are many issues to deal with to ensure the successful completion of a sale. Ian has over 20 years of industry experience and it is a credit to him how hard he works and how well he looks after customers. Holder of the National Association of Estate Agents Technical Award.
Paul thrives on delivering a first-class service and has worked as an Estate Agent since the early 1980’s. Paul enjoys working for an independent Estate Agent where he can deliver a truly personal service treating every customer as an individual. His professional, knowledgeable, and positive approach shows in his commitment to the industry holding the Certificate of Practising Estate Agency Technical Award and has been a Fellow Member of The National Association of Estate Agents/Propertymark since 2003.
Jacqueline has worked within the property industry for over 15 years carrying out various roles, making her a true “all rounder” in all aspects of Estate Agency. Having always worked closely with the public, she has great people skills and creates a good rapport with customers. Her knowledge, determination and commitment gives an understanding of what is needed to deliver a great customer experience.
Alan is always described as a ‘real people person’. Coming from a background in the hospitality industry he thrives on delivering exceptional customer service and building strong professional relationships with all customers. Alan has a passion for property and endless energy and always focuses on doing his very best for customers.
Louise is one of our lettings specialists and deals mainly with the management and administration of our many lettings properties; no small task! Louise works to very high standards and is well organised, hard working and committed to looking after our Landlords and Tenants. Our lettings business could not run without her!
John has worked in the industry for over 21 years and has built up an enviable reputation as a great professional and expert. John’s undoubted knowledge and skills mean that he often called upon for property advice and guidance. John is a huge asset to both our team and the local property industry.
Michael has endless energy and enthusiasm and nothing is too much trouble. Customer care is at the forefront of everything he does. Michael has a wealth of experience in and out of the industry and spent some years successfully running events and sales teams. Michael, like the rest of the team, is a local resident and has superb knowledge of the area.
Tony is a highly experienced Letting specialist. The knowledge that he has built up over the years is a huge benefit when looking after our many Landlords and Tenants. Such detailed knowledge is so important when dealing in the sometimes complex world of Lettings. Tony is a holder of an MBA and brings a highly organised and successful approach to the team and a record of real results.
Serena is a ‘ball of energy’ and hugely enthusiastic and hard working. Serena is highly motivated by achieving the best that she can for customers and nothing is too much trouble. A natural ‘people person’ with a wealth of experience across various customer service, presentation and sales roles Serena adds to the already leading sales teams across our offices.
Esme carries out a vital role within the team. Esme deals with the many properties that we have under management, liaising with Tenants, Landlords and various trades people to take care of the various issues that arise daily. Esme is highly organised, calm and professional in her dealings and builds strong relations with all parties. A highly valued member of the team performing a difficult role.
Robert is a qualified Independent Financial Adviser specialising in Mortgages and associated products and has 25 years’ experience in this field. Rob started his own very successful and respected business, Malone Financial Services, in 2009. Rob works in association with us and we are proud to offer the services of such an experienced and knowledgeable practitioner. All mortgage advice and appointments are free and without obligation.
