estate agents

Sales

Selling

We understand that in most instances when selling your property we are actually selling your home and all that it means to you. We also understand that moving can seem complicated, confusing and stressful.

We have very high levels of experience in our teams and it is rare that we come across situations that we have not dealt with successfully on many previous occasions. We really do know what we are doing! We know how to achieve the best results, we deliver the best service that we can, and most importantly we want to look after you and help matters to run as smoothly as possible.

Experience counts. We are proud of the levels of business that we carry out through recommendation. We are often instructed to act as a direct recommendation from previous buyers and sellers. We also have many previous customers and who would be happy to talk to you about the service that they have received from us.

We do not charge any ‘up front’ fees and there are no hidden fees. We charge just one fee that is paid by your Solicitors from the proceeds of your sale once you have moved.

We operate on a ‘no sale, no fee’ basis. There are no charges to remove your property from the market if you change your mind or circumstances change.

Buying

Buying a property is a huge commitment as we all know and the biggest investment many of us make. Getting it right is so important. We can help you in your search, make all arrangements and of course draw on our knowledge and experience to advise you carefully. We will manage your purchase right through to you moving in, making matters as smooth as possible. Make our experience count for you. We can help you in so many ways, not just helping in your search for a new home.

We recommend from a small panel of trusted Solicitors that we have worked with for several years. We can, of course, arrange quotes for you. Choosing the right legal help cannot be left to chance.

We can offer you the services of an Independent Financial Advisor to help organise a great mortgage. The advise is free to all our customers.

We can also help you arrange a survey on a purchase if you wish; we work closely with a very experienced local companies and quotes can be organised for you.

For information on Stamp Duty please visit: https://www.gov.uk/stamp-duty-land-tax/residential-property-rates


Request a Valuation

Lettings

For Landlords

We understand what it takes to make sure that a let is successful. The quality of Tenant is of course key and we take great care before we recommend anyone to our Landlords. We build strong relationships with our Landlords and Tenants which helps in keeping matters running smoothly. We look after properties carefully with regular inspections and reports as well as only using highly recommended local trades people to carry out works. You and your property will be looked after locally by highly experienced staff. We will tailor our service to suit you but in general there are three levels of service to choose from; full management, rent collection and tenant find. We detail all matters regarding our service and charges in writing in our Service Agreement so that it is clear what our responsibilities are and all the costs involved. All matters will be totally transparent.

We do not charge any ‘up front’ fees and there are no hidden costs. 

We operate on a ‘no let, no fee’ basis. There are no charges to remove your property from the market if you change your mind or circumstances change.

For Tenants

Trying to find a suitable property to let can be a minefield. We will and want to help you as much as possible. You will find us friendly, helpful and professional. We can discuss your requirements and let you know of anything that we think is suitable. We will arrange viewings to suit you and of course give you as much detail as you need and want including all details of costs.

We will do our best to make matters as simple and transparent as possible.

Tenants Fees:

Holding deposit (per tenancy). One week’s rent.
This is to reserve a property.

 

Security deposit (per tenancy, rent under £50,000 per year). Five weeks’ rent.
  This covers damages or defaults on the part of the tenant during the tenancy.

 

Security deposit (per tenancy, rent of £50,000 or over per year). Six weeks’ rent. 
This covers damages or defaults on the part of the tenant during the tenancy.

Landlords should note that any interest earned in the Nicholls Residential Client A/c is retained by the us unless requested specifically.

Please note Nicholls Residential do have a Client Money Protection scheme with UK Association of Lettings Agents (UKALA).  Nicholls Residential are members of The Property Ombudsman redress scheme. Nicholls Residential use the Deposit Protection Scheme when placing security deposits.

To view our UKALA certificate click HERE.


Request a Valuation

Mortgages

The mortgage market looks complicated and can be very confusing. We think it can be made straight forward and clear which will help you to make the right decision when choosing your mortgage.

 

How do we do this? We do it by having an experienced Independent Financial Adviser who specialises in mortgages available to all of our customers free of charge.

 

We introduce our customers to Rob Malone of Malone Financial Services who has over 25 years’ experience in the mortgage industry. Rob, being an Independent Financial Adviser, can offer mortgages from the ‘Whole of Market’ which means he can offer from a huge range of deals from the leading high street lenders to smaller specialists.

 

The service is comprehensive so not only can we save you money but we can certainly save to time and effort by handling everything for you from start to finish. Great deals made simple!

Just contact us and we will make arrangements for your free, no obligation appointment.

Malone Mortgages

Reviews

Tony has been handling my property in Epsom for many years. His is the only estate agents I trust because of his care, attention and knowledge of the property market. His always goes above and beyond especially when I moved back into my property and asked for his advice on redecorating it and suggesting excellent workmen who didn’t rip me off. Truly a sterling service. Thanks Tony. Miss S B Khan 28/11/2025
Nicholls Residential Estate Agents for me were excellent . From the first meeting from the valuation Alan and the staff have been professional though out and thanks to them was able to sell my property in Chessington within 8 months very good going considering what’s involved in the processing . Thank You very much guys you were great . 👍 Mr S Sackett 21/11/2025
Very helpful, nothing was too much trouble.very friendly. Pleasure dealing with you. Mr and Mrs Whetstone 21/11/2025
Great service from Nicholls while purchasing my property. Simon and Alan were extremely helpful and made what can be a stressful situation go smoothly. Mr R Elliot 05/11/2025
Nicholls (Chessington) recently sold two properties for us and I also purchased a property via Nicholls (Ewell). I have to say, through the whole process Nicholls (each and every one of them) were absolutely fabulous and I wouldn’t hesitate to use them again whether selling or purchasing a property. They communicated well, keeping us informed of developments promptly and dealing with any of the inevitable hitches you come across when purchasing and selling properties, both effectively and sensitively. They are genuinely nice guys and the business cares about their customers - that’s evident in all they do! Thank you for all your help. Ms F Glassett 03/11/2025
Nicholls Residential did a superb job on the sale of our property. We turned to them after having problems selling through a different estate agent. Nicholls Residential picked up our case, marketed at a sensible price with excellent online presence, secured a good buyer very quickly, and sold it for us within 2 months.. They always responded to matters immediately and worked at weekends too. I just wish I'd gone to them in the first place. I wouldn't hesitate to recommend them. Dr T Hoskins 30/10/2025
We were so pleased we chose Nicholls Residential for the sale of our home after speaking with others in the area. Simon Carney was a very professional, knowledgeable and friendly person to deal with, who went over and above the normal to help us by keeping us updated throughout. We couldn't recommend them any higher to anyone selling their home. Mr G Sense 29/10/2025
I recently completed my house purchase through Nicholls Residential, and I’d like to especially thank Alan for his exceptional support throughout the process. From start to finish, Alan was highly responsive, proactive, and communicative — always keeping me updated at every stage and ensuring that any questions or concerns were addressed promptly. Buying a home can often be a long and arduous journey, but Alan’s professionalism and calm approach made the experience far smoother and less stressful. His ability to coordinate effectively between all parties involved truly stood out. I’m extremely grateful for his help and would strongly recommend Nicholls Residential to anyone looking to buy or sell a property. Their service and commitment are second to none. Mr S Singh 28/10/2025
I recently purchased a house in Sutton and I am extremely delighted that I used the services of Nicholls Residential. Thanks to Josh, the process went smoothly and we completed very quickly. Josh was excellent from the viewing of the property right through to completion of the purchase. He was truly professional, very polite and quite knowledgeable about information regarding the property, the area and the process. Throughout the process, Josh kept me informed with regular updates on how the transaction was progressing on both sides. I also had the pleasure of speaking with some other members of the team at Nicholls Residential, North Cheam who were super helpful, such as Brad and Jacqueline, whenever I called (in response to a message from Josh or to seek some guidance) and Paul, whom I met when I visited the office. Based on my recent experience, I would gladly recommend Nicholls Residential, North Cheam to any potential buyer or seller. Mr Adebiyi 05/10/2025
I am very happy with the service I received. They where helpful and really made a difficult experience much better. Ms V Nikon 03/10/2025
A huge thank you to Tara, Serena, Ian, Georgia and all at Nicholls that helped during my buying experience. We were met with lots of confusion at the start, and everyone at Nicholls were incredibly helpful, responsive and supportive throughout the process, calling me whenever a query was raised. Tara was fantastic from the start, and everyone made sure to update me on any changes and chased solicitors to ensure the sale went through on time! I really appreciate it and would highly recommend Nicholls Residential! Thank you! Miss S Doody 05/09/2025
I had an excellent experience renting through Nicholls Residential, Epsom branch, during my two years at the University for the Creative Arts in Epsom. From viewing the flat to moving in, everything was smooth and straightforward. Communication was always clear and friendly, and any maintenance requests were handled promptly. As an international student, it meant a lot to have a letting agent who was approachable, trustworthy, and genuinely helpful. I’m truly grateful for their support and would highly recommend them to anyone looking for a place in Epsom. Miss L Al Baba 09/08/2025
Thank you to the team at Nicholls Residential(Epsom) for making the home‑buying process straightforward and friendly.From the very first viewing with Serena—who was approachable, informative, friendly and answered every question—you had me interested in the property from the start. Graham, Georgia and Ian were terrific in managing follow‑up, clearing up queries and ensuring everything moved along without delays. At the final viewing, Tara was equally warm and helpful, offering great insights and putting all doubts to rest. Their communication was consistently clear and timely through to completion. I’m very happy with their service and would gladly recommend Nicholls Residential to anyone house‑hunting and also thank you for the lovely gift. Miss P Kuruppurachchi 03/08/2025
Had an excellent experience with Nicholls as a first time buyer. Everyone there is lovely from viewings, to answering emails and phone calls. Simon went above and beyond to keep me updated and chase the sellers solicitors/agents, helping me to complete before the stamp duty deadline, which had seemed impossible! Very grateful to the team and will definitely be choosing Nicholls if I ever decide to sell! Thank you. Miss A Shelley 02/08/2025
I've had professional, knowledgeable & efficient service from Nicholls Residential - from Jacqueline when viewing, from Paul when collecting keys and from Bradley when I had an issue with a window in my rented property. I can only recommend! Mr R Walters 02/08/2025
rightmovezooplatpoTSI-ACdpsukalaprimelocation2