estate agents

Sales

Selling

We understand that in most instances when selling your property we are actually selling your home and all that it means to you. We also understand that moving can seem complicated, confusing and stressful.

We have very high levels of experience in our teams and it is rare that we come across situations that we have not dealt with successfully on many previous occasions. We really do know what we are doing! We know how to achieve the best results, we deliver the best service that we can, and most importantly we want to look after you and help matters to run as smoothly as possible.

Experience counts. We are proud of the levels of business that we carry out through recommendation. We are often instructed to act as a direct recommendation from previous buyers and sellers. We also have many previous customers and who would be happy to talk to you about the service that they have received from us.

We do not charge any ‘up front’ fees and there are no hidden fees. We charge just one fee that is paid by your Solicitors from the proceeds of your sale once you have moved.

We operate on a ‘no sale, no fee’ basis. There are no charges to remove your property from the market if you change your mind or circumstances change.

Buying

Buying a property is a huge commitment as we all know and the biggest investment many of us make. Getting it right is so important. We can help you in your search, make all arrangements and of course draw on our knowledge and experience to advise you carefully. We will manage your purchase right through to you moving in, making matters as smooth as possible. Make our experience count for you. We can help you in so many ways, not just helping in your search for a new home.

We recommend from a small panel of trusted Solicitors that we have worked with for several years. We can, of course, arrange quotes for you. Choosing the right legal help cannot be left to chance.

We can offer you the services of an Independent Financial Advisor to help organise a great mortgage. The advise is free to all our customers.

We can also help you arrange a survey on a purchase if you wish; we work closely with a very experienced local companies and quotes can be organised for you.

For information on Stamp Duty please visit: https://www.gov.uk/stamp-duty-land-tax/residential-property-rates


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Lettings

For Landlords

We understand what it takes to make sure that a let is successful. The quality of Tenant is of course key and we take great care before we recommend anyone to our Landlords. We build strong relationships with our Landlords and Tenants which helps in keeping matters running smoothly. We look after properties carefully with regular inspections and reports as well as only using highly recommended local trades people to carry out works. You and your property will be looked after locally by highly experienced staff. We will tailor our service to suit you but in general there are three levels of service to choose from; full management, rent collection and tenant find. We detail all matters regarding our service and charges in writing in our Service Agreement so that it is clear what our responsibilities are and all the costs involved. All matters will be totally transparent.

We do not charge any ‘up front’ fees and there are no hidden costs. 

We operate on a ‘no let, no fee’ basis. There are no charges to remove your property from the market if you change your mind or circumstances change.

For Tenants

Trying to find a suitable property to let can be a minefield. We will and want to help you as much as possible. You will find us friendly, helpful and professional. We can discuss your requirements and let you know of anything that we think is suitable. We will arrange viewings to suit you and of course give you as much detail as you need and want including all details of costs.

We will do our best to make matters as simple and transparent as possible.

Tenants Fees:

Holding deposit (per tenancy). One week’s rent.
This is to reserve a property.

 

Security deposit (per tenancy, rent under £50,000 per year). Five weeks’ rent.
  This covers damages or defaults on the part of the tenant during the tenancy.

 

Security deposit (per tenancy, rent of £50,000 or over per year). Six weeks’ rent. 
This covers damages or defaults on the part of the tenant during the tenancy.

Landlords should note that any interest earned in the Nicholls Residential Client A/c is retained by the us unless requested specifically.

Please note Nicholls Residential do have a Client Money Protection scheme with UK Association of Lettings Agents (UKALA).  Nicholls Residential are members of The Property Ombudsman redress scheme. Nicholls Residential use the Deposit Protection Scheme when placing security deposits.

To view our UKALA certificate click HERE.


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Mortgages

The mortgage market looks complicated and can be very confusing. We think it can be made straight forward and clear which will help you to make the right decision when choosing your mortgage.

 

How do we do this? We do it by having an experienced Independent Financial Adviser who specialises in mortgages available to all of our customers free of charge.

 

We introduce our customers to Rob Malone of Malone Financial Services who has over 25 years’ experience in the mortgage industry. Rob, being an Independent Financial Adviser, can offer mortgages from the ‘Whole of Market’ which means he can offer from a huge range of deals from the leading high street lenders to smaller specialists.

 

The service is comprehensive so not only can we save you money but we can certainly save to time and effort by handling everything for you from start to finish. Great deals made simple!

Just contact us and we will make arrangements for your free, no obligation appointment.

Malone Mortgages

Reviews

Great service. We were kept well informed of everything. Would not hesitate to use them again. Thank you very much. Miss J Welsh 23/04/2025
The whole team at Nicholls North Cheam have gone above and beyond to assist my mum with the sale of her property. It's been a long journey to find the right property, but Josh, Paul and Jacqueline have treated her with care and professionalism which helped mum in so many ways through the process. In my experience I've never encountered an agent who care so much about the client, and so I couldn't recommend them enough. Mr P Yates 29/03/2025
As a first-time buyer, Josh from Nicholls was amazing. He made the entire process so much easier, always keeping me informed and answering any questions I had. His professionalism, patience, and knowledge was incredible & I felt supported every step of the way. When Josh wasn’t available, Paul was always up to speed on my situation, making it easy to discuss things with him too. This turned what could/should have been a stressful process into a smooth and straightforward one. I couldn’t have asked for a better experience! Highly recommend. Miss K Hall 29/03/2025
We recently purchased a home through Nicholls, Cheam. It was a rather long process due to a number of factors, however the assistance and constant communication we received from Josh Thorogood through the whole process made so much easier. I wouldn’t hesitate to recommend Josh and the Nicholls team to anybody who is looking to buy or sell a property. Thank you, Josh. Mrs K Zornitta 28/03/2025
I’ve used Nicholls Residential (North Cheam Office) for selling my property and have been very happy with their service both times. They communicated well throughout the process and kept me informed every step of the way. Selling a house can be stressful, but their professionalism and efficiency made the experience much smoother. I would happily recommend them to anyone looking to buy or sell a property or even rentals! Ms A Ouakar 27/03/2025
We were delighted with the service received from Nicholls Residential. Our experience from the moment of first viewing our new home to the day we got the keys was fantastic. A big thank you especially to Tara, who was very personable and engaging from day one. All the team were great with communication and answering any questions we had throughout the process. We'd highly recommend Nicholls Residential as great care is given to those with whom they work. Mrs K Ramsey 24/03/2025
We received excellent service from Simon, Alan and all the team at Nicholls Residential in Chessington. They were professional, responsive and did a great job in both securing a buyer and then coordinating our sale. We would highly recommend Nicholls if you are considering selling or buying in the Chessington and local surrounding area. Mr K White 22/03/2025
Nicholls Residential helped us sell my late Aunt's house. They were extremely helpful from day one. They kept us informed at every stage of the sale. They were always available to talk to and went above and beyond to help resolve any issues. I was very satisfied with their service. It is nice to know there are still very good and helpful companies around. Mr P Vaux 22/03/2025
We recently sold our property with Nicholls Residential, with whom we had purchased the house. The team did a fantastic job in photographing the house, coordinating the viewings quickly and the eventual sale. From start to finish (4 months), we were looked after very well and had every question answered promptly. Alan, Simon and the team ensured smooth sale, especially with stamp duty changes looming leading up to purchasing our new home. 5 star service when we first bought with Nicholls, and 5 star service when we sold! Mr N Boucher 20/03/2025
The NR team at North Cheam is truly OUTSTANDING! As first-time tenants, we were fortunate to have Jacqueline guide us through the entire rental process with such kindness and patience. The NR team has always been incredibly responsive and approachable. Whenever we encountered any issues during our tenancy, they addressed them promptly, professionally, and with great respect. After recently moving to a property managed by a larger company, we couldn’t help but notice the stark difference in service. Unfortunately, we felt undervalued and dismissed by the larger company, particularly as tenants don’t pay them commissions. To make matters worse, their staff was inexperienced, even struggling to open PDF files correctly. In contrast, while NR may be a smaller company and doesn’t have the advanced software that the larger company uses, their efficiency, competence, and professionalism shine through. They are truly EXCEPTIONAL, and we highly recommend them to anyone looking for a reliable, customer-focused letting agency. Mrs W Cheong 19/03/2025
Selling my family home was an incredibly tough time. Simon and everyone at Nicholls Residential were so kind and helpful from valuation to completion making the process much easier. What I liked the most was at no time did they hassle me. Miss M Pope 18/03/2025
I can not recommend this estate agents enough I brought and sold my last property with them and I am now buying my next one with them and all the team are Amazing especially Simon and John from putting an offer in to exchange and completing they have just been the most helpful along the whole way and have made this process enjoyable and as stress free as it can be by helping me with so many different things I will definitely be using them if I need to ever sell this one and will be recommending them to anyone who is selling a house in the area again thank you so much for all your help Ms J Tillman 17/03/2025
I cannot thank Nicholls residential enough for the wonderful service I received from them in the recent purchase of my new home . John Jordan in particular has been excellent, as has Simon . John worked extremely hard to make the whole process as smooth as possible and his work has been outstanding, as has Nicholls as a whole . They are extremely professional, offering a fantastic service all round ! I would not hesitate in recommending Nicholls due to the amazing staff ! Ms L Carr 15/03/2025
I cannot recommend Nicholls Residential highly enough! From start to finish, they provided an outstanding service, making both the sale of my existing property and the purchase of my new home a seamless and stress-free experience. They kept me informed every step of the way, ensuring I always knew what was happening and what to expect next. Any issues that arose were handled quickly and efficiently, giving me complete peace of mind throughout the process. Their professionalism, knowledge, and dedication were truly exceptional. If you're looking for an estate agent who genuinely cares and goes above and beyond for their clients, look no further than Nicholls Residential! Thank you for making this journey so smooth and enjoyable. Mr M Harris 13/03/2025
Can’t thank everyone at Nichols Reidential enough with all their help with our sale. Great people doing a great job. Would highly recommend you use these people they are the best Mrs S Davies 12/03/2025
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