estate agents



We understand that in most instances when selling your property we are actually selling your home and all that it means to you. We also understand that moving can seem complicated, confusing and stressful.

We have very high levels of experience in our teams and it is rare that we come across situations that we have not dealt with successfully on many previous occasions. We really do know what we are doing! We know how to achieve the best results, we deliver the best service that we can, and most importantly we want to look after you and help matters to run as smoothly as possible.

Experience counts. We are proud of the levels of business that we carry out through recommendation. We are often instructed to act as a direct recommendation from previous buyers and sellers. We also have many previous customers and who would be happy to talk to you about the service that they have received from us.

We do not charge any ‘up front’ fees and there are no hidden fees. We charge just one fee that is paid by your Solicitors from the proceeds of your sale once you have moved.

We operate on a ‘no sale, no fee’ basis. There are no charges to remove your property from the market if you change your mind or circumstances change.


Buying a property is a huge commitment as we all know and the biggest investment many of us make. Getting it right is so important. We can help you in your search, make all arrangements and of course draw on our knowledge and experience to advise you carefully. We will manage your purchase right through to you moving in, making matters as smooth as possible. Make our experience count for you. We can help you in so many ways, not just helping in your search for a new home.

We recommend from a small panel of trusted Solicitors that we have worked with for several years. We can, of course, arrange quotes for you. Choosing the right legal help cannot be left to chance.

We can offer you the services of an Independent Financial Advisor to help organise a great mortgage. The advise is free to all our customers.

We can also help you arrange a survey on a purchase if you wish; we work closely with a very experienced local companies and quotes can be organised for you.

For information on Stamp Duty please visit:

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For Landlords

We understand what it takes to make sure that a let is successful. The quality of Tenant is of course key and we take great care before we recommend anyone to our Landlords. We build strong relationships with our Landlords and Tenants which helps in keeping matters running smoothly. We look after properties carefully with regular inspections and reports as well as only using highly recommended local trades people to carry out works. You and your property will be looked after locally by highly experienced staff. We will tailor our service to suit you but in general there are three levels of service to choose from; full management, rent collection and tenant find. We detail all matters regarding our service and charges in writing in our Service Agreement so that it is clear what our responsibilities are and all the costs involved. All matters will be totally transparent.

We do not charge any ‘up front’ fees and there are no hidden costs. 

We operate on a ‘no let, no fee’ basis. There are no charges to remove your property from the market if you change your mind or circumstances change.

For Tenants

Trying to find a suitable property to let can be a minefield. We will and want to help you as much as possible. You will find us friendly, helpful and professional. We can discuss your requirements and let you know of anything that we think is suitable. We will arrange viewings to suit you and of course give you as much detail as you need and want including all details of costs.

We will do our best to make matters as simple and transparent as possible.

Tenants Fees:

Holding deposit (per tenancy). One week’s rent.
This is to reserve a property.


Security deposit (per tenancy, rent under £50,000 per year). Five weeks’ rent.
  This covers damages or defaults on the part of the tenant during the tenancy.


Security deposit (per tenancy, rent of £50,000 or over per year). Six weeks’ rent. 
This covers damages or defaults on the part of the tenant during the tenancy.

Please note Nicholls Residential do have a Client Money Protection scheme with UK Association of Lettings Agents (UKALA).  Nicholls Residential are members of The Property Ombudsman redress scheme. Nicholls Residential use the Deposit Protection Scheme when placing security deposits.

To view our UKALA certificate click HERE.

Request a Valuation


The mortgage market looks complicated and can be very confusing. We think it can be made straight forward and clear which will help you to make the right decision when choosing your mortgage.


How do we do this? We do it by having an experienced Independent Financial Adviser who specialises in mortgages available to all of our customers free of charge.


We introduce our customers to Rob Malone of Malone Financial Services who has over 25 years’ experience in the mortgage industry. Rob, being an Independent Financial Adviser, can offer mortgages from the ‘Whole of Market’ which means he can offer from a huge range of deals from the leading high street lenders to smaller specialists.


The service is comprehensive so not only can we save you money but we can certainly save to time and effort by handling everything for you from start to finish. Great deals made simple!

Just contact us and we will make arrangements for your free, no obligation appointment.

Malone Mortgages


Nicholls Residential are well deserved to get 10 out of 10. They just brilliant. There Agents are available whenever needed and they will get answers ASAP. I am a first time buyer my success fulfilled by their diligent help. Thank you so much Mr S Bolakee 26/04/2024
Nicholls Residential started marketing my house in November and were quick to organise viewings. They always confirmed them by email and followed them up with feedback each time usually within 48 hours. Through them, and in particular Michael, we received an acceptable offer on our house. Throughout the time we have been registered with them they have been reliable, professional and honest. They gave us a weekly marketing report as to how our house was performing with regard to numbers of viewers and always rang us each week to keep us in touch with what was happening. We were delighted when they sold our house after all the hard work they put into selling it. Thank you Mrs P Hilliam 12/04/2024
Paul and the team are the best in the business!! Their patience, professionalism, quality of advice, attention to detail and customer service are unparalleled in the business. From the moment of instructing them, I was impressed by Paul, whose manner and approach was way ahead of the competition. He also directed and managed the sale of the house and did so with expertise and a high level of efficiency. He also chased everything up relentlessly and gave me daily information on the progress of the sale, keeping the chain tight at all times. I recommend Nicholls without reservation and extremely highly, you won't find any better. 5 star service and staff at Nicholls in North Cheam! Mr S Batterbury 22/03/2024
Having not sold a property for over 30 years, I was very uncertain of what to expect. Jacqueline and Paul made the process go as smoothly as possible, always there to speak to, always answering queries in a professional, calm and in timely manner, in fact contact was weekly with progress updates. I would say they went over and above expectations, and delivered a service they should be proud of. I would thoroughly recommend Nicholls Residential if you are considering selling your property. Mrs A Sherrington - Gill 20/03/2024
I am very pleased with the service that Nicholls Residential provided us in our sale and purchase. Their communication was excellent, their staff are kind & caring, they were quick to respond to our queries, and they were on our side throughout the process. Highly recommended! Mr B Daniel 07/03/2024
We must commend Michael for his expertise and professionalism. A brilliant personable agent who has been an absolute pleasure to work with. Miss Y Dehghani 24/02/2024
Just rented our flat with NR and couldn't be happier. The whole team looks after you from start to finish. There is a genuine desire to help which is refreshing. Very professional company to work with and we couldn't be happier with our decision to use them following a chance encounter with Michael. Would thoroughly recommend to anyone wanting to rent a property. Many thanks to the whole team, Will & Carolina. Mr W Coleman 17/02/2024
Nicholls were very good at letting us into the property several times before the purchase and the bunch of flowers was a very nice surprise. (Sorry for the spoiler!) Mr B Woodcraft 16/02/2024
Great service, great communication, kept us fully updated along the way, would have no hesitation to recommend them. Having dealing with several agents over the years, I employed these with a very open mind, At the end of the day, I was overall somewhat impressed with there service. Thank you Nicholls Residential for the stress free sale. Mr R Finch 10/02/2024
I wouldn't hesitate to use Nicholls Residential again for selling a property. I have had much experience of estate agents recently, but they stood out because of their professionalism, friendliness and their approachability. I felt they really cared! Thank you so much Ian, Simon and John! Ms A Benatre 09/02/2024
My experience with Nicholls Residential Epsom was very pleasant! One of the agents was Tony who was very responsive and took the time to listen and help me. I would definitely recommend Nicholls Residential Epsom to anyone looking for good customer service and an overall smooth experience. I have been their customer since 2018. Miss F Ilyazova 31/01/2024
It has been an eight year relationship renting my property through Nicholls Residential. And it has been unbelievable smooth and easy. Multiple tenants have rented and every time the moment has come for someone to move on Nicholls Residential have made it the easiest transition. It has been a pleasure. Mr D O'Callaghan 31/01/2024
Always willing to help with good advice , practical suggestions and useful connections to expert professionals and suppliers and to potential renters. And always at fair rates for their service . Mr S Fraser 31/01/2024
We have recently purchased our first home through Nicholls and the team have been fantastic. Great communication and really friendly team. Miss K Edwards 22/01/2024
Highly professional and tenacious agency, acting honourably and with fairness to vendor and purchasers alike. (We have bought and sold using them.) Mr J Squirrell 17/01/2024