estate agents

Sales

Selling

We understand that in most instances when selling your property we are actually selling your home and all that it means to you. We also understand that moving can seem complicated, confusing and stressful.

We have very high levels of experience in our teams and it is rare that we come across situations that we have not dealt with successfully on many previous occasions. We really do know what we are doing! We know how to achieve the best results, we deliver the best service that we can, and most importantly we want to look after you and help matters to run as smoothly as possible.

Experience counts. We are proud of the levels of business that we carry out through recommendation. We are often instructed to act as a direct recommendation from previous buyers and sellers. We also have many previous customers and who would be happy to talk to you about the service that they have received from us.

We do not charge any ‘up front’ fees and there are no hidden fees. We charge just one fee that is paid by your Solicitors from the proceeds of your sale once you have moved.

We operate on a ‘no sale, no fee’ basis. There are no charges to remove your property from the market if you change your mind or circumstances change.

Buying

Buying a property is a huge commitment as we all know and the biggest investment many of us make. Getting it right is so important. We can help you in your search, make all arrangements and of course draw on our knowledge and experience to advise you carefully. We will manage your purchase right through to you moving in, making matters as smooth as possible. Make our experience count for you. We can help you in so many ways, not just helping in your search for a new home.

We recommend from a small panel of trusted Solicitors that we have worked with for several years. We can, of course, arrange quotes for you. Choosing the right legal help cannot be left to chance.

We can offer you the services of an Independent Financial Advisor to help organise a great mortgage. The advise is free to all our customers.

We can also help you arrange a survey on a purchase if you wish; we work closely with a very experienced local companies and quotes can be organised for you.

For information on Stamp Duty please visit: https://www.gov.uk/stamp-duty-land-tax/residential-property-rates


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Lettings

For Landlords

We understand what it takes to make sure that a let is successful. The quality of Tenant is of course key and we take great care before we recommend anyone to our Landlords. We build strong relationships with our Landlords and Tenants which helps in keeping matters running smoothly. We look after properties carefully with regular inspections and reports as well as only using highly recommended local trades people to carry out works. You and your property will be looked after locally by highly experienced staff. We will tailor our service to suit you but in general there are three levels of service to choose from; full management, rent collection and tenant find. We detail all matters regarding our service and charges in writing in our Service Agreement so that it is clear what our responsibilities are and all the costs involved. All matters will be totally transparent.

We do not charge any ‘up front’ fees and there are no hidden costs. 

We operate on a ‘no let, no fee’ basis. There are no charges to remove your property from the market if you change your mind or circumstances change.

For Tenants

Trying to find a suitable property to let can be a minefield. We will and want to help you as much as possible. You will find us friendly, helpful and professional. We can discuss your requirements and let you know of anything that we think is suitable. We will arrange viewings to suit you and of course give you as much detail as you need and want including all details of costs.

We will do our best to make matters as simple and transparent as possible.

Tenants Fees:

Holding deposit (per tenancy). One week’s rent.
This is to reserve a property.

 

Security deposit (per tenancy, rent under £50,000 per year). Five weeks’ rent.
  This covers damages or defaults on the part of the tenant during the tenancy.

 

Security deposit (per tenancy, rent of £50,000 or over per year). Six weeks’ rent. 
This covers damages or defaults on the part of the tenant during the tenancy.

Landlords should note that any interest earned in the Nicholls Residential Client A/c is retained by the us unless requested specifically.

Please note Nicholls Residential do have a Client Money Protection scheme with UK Association of Lettings Agents (UKALA).  Nicholls Residential are members of The Property Ombudsman redress scheme. Nicholls Residential use the Deposit Protection Scheme when placing security deposits.

To view our UKALA certificate click HERE.


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Mortgages

The mortgage market looks complicated and can be very confusing. We think it can be made straight forward and clear which will help you to make the right decision when choosing your mortgage.

 

How do we do this? We do it by having an experienced Independent Financial Adviser who specialises in mortgages available to all of our customers free of charge.

 

We introduce our customers to Rob Malone of Malone Financial Services who has over 25 years’ experience in the mortgage industry. Rob, being an Independent Financial Adviser, can offer mortgages from the ‘Whole of Market’ which means he can offer from a huge range of deals from the leading high street lenders to smaller specialists.

 

The service is comprehensive so not only can we save you money but we can certainly save to time and effort by handling everything for you from start to finish. Great deals made simple!

Just contact us and we will make arrangements for your free, no obligation appointment.

Malone Mortgages

Reviews

I cannot thank Nicholls residential enough for the wonderful service I received from them in the recent purchase of my new home . John Jordan in particular has been excellent, as has Simon . John worked extremely hard to make the whole process as smooth as possible and his work has been outstanding, as has Nicholls as a whole . They are extremely professional, offering a fantastic service all round ! I would not hesitate in recommending Nicholls due to the amazing staff ! Ms L Carr 15/03/2025
Michael203@btinter5-Star Review forNicholls Residential I cannot recommend Nicholls Residential highly enough! From start to finish, they provided an outstanding service, making both the sale of my existing property and the purchase of my new home a seamless and stress-free experience. They kept me informed every step of the way, ensuring I always knew what was happening and what to expect next. Any issues that arose were handled quickly and efficiently, giving me complete peace of mind throughout the process. Their professionalism, knowledge, and dedication were truly exceptional. If you're looking for an estate agent who genuinely cares and goes above and beyond for their clients, look no further than Nicholls Residential! Thank you for making this journey so smooth and enjoyable. Mr M Harris 13/03/2025
From start to finish the team at Nicholls Residential have been Amazing. Tara who showed us around the property we went on to purchase was lovely she was welcoming, informative and very helpful. Once are offer was accepted we dealt with mostly Ian which I can say did go above and beyond to help move the sale in the right direction and keep me in the loop along the way. I would highly recommend. Miss A Louth 12/03/2025
I've used Nicholls Residential for 7 years to manage my buy-to-let property, and throughout that time have received a faultless, fantastic service. As a result we had no hesitation using Nicholls for the sale of our main property in Epsom. I'm pleased to say this worked out really well, we appreciated the pre-marketing advice, and the marketing itself was great and led to us having a buyer within 2 days of listing. The team subsequently did a brilliant job with the sales process to ensure all parties were kept up to date and I was given regular updates. Likewise, the team were always available for questions and on the end of the phone, which was a real help as the conveyancing process and chain had a few complications. I was particularly impressed how Georgia, Graham and Ian coordinated behind the scenes to ensure they were all up-to-date with status of the sale and chain, so that however was in the office was able to always provide a full picture of the situation. Brilliant service. Mr P Mackie 06/03/2025
Every person I dealt with has been superb. They made everything so easy, and always kept me informed of everything. They were contactable all the time, and were a pleasure to deal with. On the day of completion they also bought us some flowers & a card, which was a really lovely touch. Would highly recommend them to anyone. Mr R Miller 25/02/2025
We worked with Nicholls Residential to sell our home and are very happy with the experience. All of the team are professional and knowledgable to ensure the selling process went smoothly. Give them a go, I feel they offer much better services than an online agency! Mr D Yu 05/01/2025
Myself and my family have recently bought a property through Ian at Nicholls Residential, and we could not be more happy and taken away by the service we were given. From the moment we had a viewing at the property Ian really looked after our family. I had always heard how tough and stressful the process of buying a property is and this made me very nervous when going into buying a property. However, Ian and Nicholls Residential made this stress free and I could not thank Ian and the agency enough. Miss E Probert 17/12/2024
I had a great experience with Nicholls Residential. Very friendly team and the overall service was amazing. I highly recommend them. Mr J Dunsome 13/12/2024
Simon helped us with our house sale. Brilliant, professional service from start to finish. Thanks all Mr D Giles 10/12/2024
I used Nicholls Residential because of their local knowledge and experience and we were not disappointed.They found us a buyer very quickly and the sale was handled in a very professional and timely manner. If you are thinking of selling or buying in Chessington I would recommend this company. Mr T Duke 09/12/2024
Jacqueline, Paul and Josh make up a brilliant team at NR. They're very professional and good at communicating with me when my house was on the market. They are all very approachable with any questions and queries and have a flexible working approach. Highly recommend marketing your property with them. Individually they have a wealth of knowledge about sales and lettings in the area. Debbie Mrs D Saddler 27/11/2024
From the start, Graham & Ian handled the sale of my late father's property with the utmost professionalism. The in house pictures and video were done to a very high standard and nothing was too much trouble. Excellent communication throughout the whole process with very competitive commission too. I would have no hesitation in recommending Nicholls Residential to anyone looking to sell their property. Mr T Keys 12/11/2024
I am extremely impressed with the quality of service provided by Nicholls Residential North Cheam in letting my flat. They demonstrated a high level of professionalism, transparency, and kindness. I want to extend my gratitude to Jaqueline, Paul, Graham, and Josh for all their hard work and support. Thank you! Mrs M Fattal 10/10/2024
Ian Benn dealt with most of the sale of my Mum’s house in West Ewell. He was very helpful and knowledgable. He gave us good guidance on various selling issues. He also helped us find good local tradesmen to fix different problems and willingly attended the property when we were unable to do so. Other members of staff were all similarly excellent. Nicholls residential - highly recommended. Mrs D Seabrook 29/08/2024
Georgia and Ian was truly exceptional. I met them when buying our first property. I was impressed with their level of knowledge and helping us through the all process. To summarize – both of them made us feel like friends and they made the whole process feel easy. Very Grateful Juliana & Luciano Mrs J De Lima 16/08/2024
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