Testimonials

Michael was wonderful to deal with. This was a tricky sale, a deceased estate being sold from across the world. Michael was thorough, went above and beyond to help, would highly recommend if you are looking to buy or sell your property. Communication was everything and he was always very quick to reply to my emails. Thank you again, your help was much appreciated. Mrs V Brownlie 09/09/2023

Simon was exceptionally helpful and professional. His advice was very welcoming. Ms P Stevens 08/09/2023

A very professional service, nothing was too much trouble. Jacqueline and Paul supported us all the way through our house selling journey offering sound advice and support. I would not hesitate to recommend Nicholls Residential as an excellent estate agents. Mr M Osmond 04/09/2023

Fantastic managing agent. I rent out a property and Nicholls keep me informed every step of the way. I usually deal with Tony but have found all staff to be helpful. Would recommend. Ms C Wright 15/07/2023

We sold and purchased through Nicholls who were nothing short of excellent in the service they provided to us, despite a tricky purchase that took some time to complete. The team's communication was always timely, clear, and honest. I wouldn't hesitate to recommend Nicholls to prospective sellers/purchasers. We've bought and sold through them on two separate occasions and always walked away impressed with our overall experience. Mr A Opitz 23/06/2023

I would Like to say a big thank you to Nicholls Residential Estate agents for selling our house and helping us understand all the ins and outs of the selling procedure. Simon, John, Alan and Ian were all Professional and very friendly. I would highly recommend them if you are selling your property. Cheers guys. Mr D Cole 23/06/2023

We have used Nicholls for both buying, selling and renting out our property. They went above and beyond to assist us with the sale of our rented property especially when we were having issues with the tenants and notice periods. Even though they weren’t managing the tenancy for us they helped with liaising with the tenants through this unfortunate and stressful process. Communication with them was slick and regular so we always knew where we were throughout the sale. We highly recommend them! Mr M Fallon 13/06/2023

Thank you very much for all your help, especially Simon, Alan and all your team who were just excellent throughout the sale process. I can't believe how quickly my house sold. Brilliant and efficient service. Bought my property through you originally, and you were brilliant then. Nice to know you can rely on and trust Nicholls. Mr J Ing 03/06/2023

I just wanted to say how grateful I am to the Nicholls team (especially Paul and Jacqueline), for steering us through the sale of our house. Having never done it before, I didn't know what to expect, and you explained every step clearly (and patiently!). The communication with us was excellent and the house viewings were carried out respectfully. Thank you for all your support! Ms S Rowland 25/04/2023

Legends. I feel the word says it all! We appreciate all your collective efforts and support with guidance on our house sale. Best wishes. Mr S Lai 16/03/2023

Thank you for your excellent service. Miss S Herbert 14/03/2023

I asked NR to manage the sale of my property as I had such a positive experience with them when I bought it and the represented the vendor. I am very glad I did. They combine this with professionalism and a great deal of experience. I think the combination is very reassuring to buyers and reduced my stress levels as a seller. I sold from a distance and NR did a lot of extra legwork, all at no extra cost, as I couldn't visit very often. I cannot recommend them highly enough. Mr P Westmore 03/03/2023

Really great time of estate agents. John was really pleasant to deal with. As a first-time buyer we would really recommend this agency to others whether buying, selling or renting. 10 out of 10 service. Mr A Najak 27/02/2023

I would like to thank you and your agency for the level of professionalism provided to us during the tenancy time. Mr H Kannuna 13/04/2022

Thank you for all your help and we were very pleased with how the sale of our property went, a good start to 2022 and hopefully a better year for us all. We would certainly recommend your company in future to any prospective client. Mr C Dance 19/01/2022

I have both bought and sold through the guys at Nicholls. The service has always been great and I would always recommend them! They also do great work at supporting the local trades people too which is awesome! The Tewkes 17/01/2022

We found Nicholls Estate Agents to be really kind, knowledgeable and professional throughout our house sale and with buying our new property. Their charges were extremely good. They were friendly but professional while showing prospective buyers around our house, acknowledging all the covid restrictions. They called to check in with us weekly, sometimes more often, also responded to messages left from us very quickly. We had challenges on moving day and were reassured throughout by the agents dealing with us. We thank them and would highly recommend this company. Mr V Oddy 17/01/2022

All the team were always incredibly helpful, especially Martin and Paul. It was a trying procedure, but they could not have done any more to see it through. Mr and Mrs Clark 31/12/2021

The staff at Nicholls Residential were great to deal with. A special thank you to Georgia who was always professional and responsive to any of my queries and dealt with problems immediately. Ms C Hall 30/11/2021

Simon, Alan and all the team at Nicholls provided great advice ahead of putting our house on the market and then went on to do a fantastic job in marketing the property - selling our house within a week. I would highly recommend Nicholls Chessington to anyone considering selling their house in the area. Mrs A Bush 11/10/2021

Would recommend anyone to use Nicholls Residential. From start to finish the whole team were so helpful. Our house sold very quickly due to their fantastic marketing. So glad we chose Nicholls Residential, thank you all of you, but a special thank you to Alan you were fantastic. Mrs J Stacey 11/10/2021

Brilliant team at Nicholls. Very professional and responsive. Would highly recommend. Mrs A Fowler 11/10/2021

We sold our house through Nicholls in June and they did a great job of initially guiding us to a selling price and generating lots of interest very quickly, which ultimately lead to us successfully selling our house. The team are all very friendly and always willing to answer questions etc. I would recommend them for anyone considering selling. Mr S Foskett 11/10/2021

Handled the sale of my father’s house in a sensitive and professional way at a very difficult time. I would highly recommend this company. Mrs J Lee 08/10/2021

Jacqueline and the whole team at Nicholls went above and beyond on the sale of my property, it wasn’t the first time I’d used them, so I knew I could rely on them to do a good job. However, what I received was far more. There were a number of challenges along the way, but none were as a result of Nicholls, in fact Jacqueline was often the one going the extra mile to find out information when other wouldn’t. I really cannot recommend them enough, the team stuck with us the whole way, keeping me informed and ensuring our buyers remained committed. Mr J Smith 07/10/2021

I definitely recommend this Estate Agency, everyone works as a team, they are responsive, approachable and extremely professional. Ms F Coogan 06/10/2021

We chose Nicholls Residential above other agents as they were the only agents that acknowledged and empathised with our sale, which made it more personal. Alan, Graham, Georgia, Paul, Martin well everyone really were always very helpful and kept us well informed. We would highly recommended Nicholls Residential. Miss D Bedi 04/10/2021

We have dealt with many agents over the years but the service we have received from Nicholls Residential has been the best we've ever had. The whole team were very personable and approachable throughout the whole process. In particular Georgia who was really helpful and caring, providing us with regular updates and always happy to answer any questions we had. The overall service was to the highest standard and they made us feel valued. We would thoroughly recommend them to anyone looking for an agent in the area. Mr E Jennison 04/10/2021

If you’re thinking of buying or selling a home, we’d suggest that you look no further than Nicholls Residential. They are highly professional throughout the process, and every member of staff has a hands on knowledge of your current position within your sale/purchase. For various reasons with three different buyers, we had an elongated sale, but the staff kept us positive and buoyant for the entirety of the process. So a big thank you goes to John, Simon, Ian and Alan, they really couldn’t have been more helpful. Mrs C Browne 14/09/2021

From first contact with Simon the customer service was 5 star. Simon, John and Alan are fantastic, professional, great communicators and friendly. They steered us easily through our sale. Gave advice when asked. I always try to support local independent companies and was 100% right to do so with Nicholls Residential they are a fantastic Estate Agent and a credit to the local area. If you want an easy stress-free sale then look no further than Nicholls Residential they will steer you through without any stress. I used to work for an Estate Agent so I know the good the bad and the ugly! Nicholls Residential are The Good 100% Thank you Simon, John and Alan for making our sale so easy it was an absolute pleasure to work with you all. Mrs K Wheatley 14/07/2021

I can highly recommend Nicholls Residential for letting or selling your property. Having used them for both of the above, I find all their staff/managers to be professional and helpful with excellent communication. I might also add their fees are competitive. Mrs A Van der Sluis 14/07/2021

We found Nicholls Residential to be a really friendly, dedicated and hard working team. All branches communicated well with each other, so no detail was ever missed or forgotten. They really have been a superb team to work with and would highly recommend them and would definitely use them again without hesitation. Mrs S Spiteri 14/07/2021

After getting seven estate agents to quote for the sale of my property I went with Nicholls Residential and I made the right choice. Reasonable rates and very good service. They pitched our property at the top of the price bracket and achieved close to the asking price both times (unfortunately the first buyer fell through). Despite the initial set back, they were professional and reassuring throughout and Martin & Paul were always happy to discuss options and approaches when challenges arose. Thank you to the Nicholls Team. Mr K Crosse 28/06/2021

We would not hesitate to recommend Nicholls Residential. After being let down by the service of another local agency we decided to sell our property with the Nicholls team. We were not disappointed! We were kept regularly up to date with viewings, feedback and appreciated the honestly of all the staff that we interacted with. Everyone we liaised with were friendly and reliable and kept us informed along the way. Despite the added pressures of selling during lockdown they made the process as smooth as possible. Thank you so much once again for all your hard work! - Mr and Mrs Ranthe 23/04/2021

Found a buyer for a property we were selling keeping us informed very clearly all the way through to completion. Paul and the team were marvellous, very helpful and professional. Mr M Worger-Ritchie 19/04/2021

Despite some bumps in the road to completing on our now new house, the team at Nicholls Residential have been so helpful throughout. Everyone we have been in contact with has been friendly and professional and in particular, Ian has been fab! He has gone the extra mile to help us secure our new house and has kept us in the loop every step of the way and it was hugely appreciated. I would highly recommend this estate agent to others. Miss I Wallace 07/04/2021

I found Nicholls Residential true to their word and not pushy, very friendly & polite and always called back when I called them. It was a pleasure dealing with Nicholls Residential, Martin was so lovely such a nice man I would recommend Nicholls Residential to friends & family. Thank you Graham for your excellent service much appreciated. Ms C Horgan 15/03/2021

What can I say... apart from Alan, John and Simon are the most genuine, kind and hard working estate agents I have ever met! They all work together so if one is away they all know what is going on with your property. They really make you feel at ease and they support you with every aspect of buying a house. I wouldn’t ever use another estate agents ever again. Thank you so much for making our journey an easy one! Miss S Deakin 15/03/2021

I found dealing with Nicholls Residential Epsom a very helpful experience especially as they were acting for the vendor and not me. Georgia, their representative dealing with the house sale, was always available for any questions about the property and liaised between the vendor and myself quickly and politely. The whole transaction was painless and worked through all the processes as quickly and easily as possible. Both the vendor and I felt the same way and I would not hesitate to recommend this firm to anyone entering the process of moving house. Mrs P Elliott 11/03/2021

I would wholeheartedly recommend Nicholls Residential for a house sale. The team at the Epsom branch, particularly Paul and Martin, went out of their way to ensure our rather long (Covid-related) and complicated chain was kept intact and resulted in a successful sale and purchase. We'd previously been on the books of other Epsom EAs who had disappointed with their 'promise a lot and under-deliver' approaches; it's also unlikely the 'Saturday junior', with their mind on things will sell your house. The maturity and continuity of the Nicholls team was key to our sale and purchase and that's what you'll get from Nicholls. Persistence, understanding and delivery - what else could you ask for? Mr P Chiles 10/03/2021

From the outset of the selling process to the final completion and beyond Paul has been the most Professional Estate Agent. He has demonstrated support, steadfastness, compassion and above all perseverance to see our house sale through to a satisfactory conclusion. Along with Martin, communication has been a major key factor and we are very grateful to them both and have already recommended their services. Mr J Mobbs 26/02/2021

We recently bought our house through Nicholls and it was by far the best experience we've had with an estate agent to date. Martin was our main point of contact and he was brilliant. He was personable throughout the whole process and very proactive in terms of updates and advice on certain processes. I would have no qualms in recommending their services. Ms A Chamberlain-Webber 23/02/2021

To the team at Nicholls especially John and Ian. Many thanks for all your help with my property purchase last year. All your help and patience was much appreciated. Wishing you all the best. Miss T Nowlan 22/02/2021

Simon, Ian & John, I never got to thank you all for your help when I moved. Ian, all my paperwork I never would've managed without your help. Simon, thank you for calling me, you rang everyday or I rang you. You had to put up with my bursts of upset, it was a very difficult time. Thank you all for helping me through it, I nearly pulled out, so pleased I didn't. I'm so happy here. If you pass please pop in. Thank you all once again. Mrs C Illingworth 22/02/2021

Amazing service big thanks to Simon and John in the Chessington branch. Completely Honest and so supportive through the whole process. Always kept us up to date. Thank you all so much. I would Highly recommend you guys. Mrs N Mead 22/02/2021

I can't thank Ian at Nicholls enough for all his help with our house sale. What started off as a straightforward sale ended up becoming quite complicated (unnecessarily so) for various reasons. Ian went above and beyond to help sort the situation out and kept the buyers on side and keen and after a few more weeks and a change of solicitor all went smoothly. Highly recommend this estate agent! Mrs L Clarke 10/02/2021

Our recent property purchase through Nicholls at Chessington was handled professionally and with good communications regarding updates etc. They pushed through the sometimes difficult chain set up and managed to help solve final sticking points to let us move into our new place a few weeks before Christmas. They certainly helped us to get into our new home with their help and business knowledge Mr R Padley 10/02/2021

I have not sold a house before, so did not know what to expect. However, I was impressed by how much time Martin took to keep me informed at each step along the way, to discuss issues with me as they arose and to answer questions. We had all the information that we needed every time there was a decision to make - and we got a good price for the property. The rest of the Nicholls team were equally friendly and kept us fully informed about all visits to the property. Mr C Poulton 25/01/2021

To the wonderful team of Nicholls Residential. Thank you so much for all your hard work in this strange year and for always giving us your support and reassurance. Miss K Rendall 28/12/2020

I would like to thank you all for your help in selling mum's house. The whole team have been professional, efficient and 'human'. It was a sad time selling Mum's house and Simon was very kind from the start. On each viewing undertaken on my behalf I was kept up-to-date every step of the way. Excellent service and good value. On completion Simon delivered, in person, a beautiful bouquet of flowers - such a lovely thought. Huge thanks to you all - good luck for the future. Mrs A Herrington 23/11/2020