estate agents

Are you feeling frustrated because your home isn’t selling, or maybe you’re just not getting the service you were promised? It might be time to consider changing your Estate Agent here in our part of Surrey. 

In this short guide we will explore how you can switch Agents smoothly and share some tips to make sure your next Agent does a better job. Whether it’s poor communication, lack of viewings, or unfulfilled promises, knowing your rights and how to take action can make a huge difference in your sale's success. 

Surrey homeowners deserve the best service when it comes to selling their property and at Nicholls Residential we ensure that's what you get! 

Why Change Estate Agents? 

It is often said that selling a home is one of the most stressful things you will do in life. A big part of that stress can be due to feeling let down by the very people meant to make it easier - your Estate Agent. If you’re experiencing poor communication, non-existent feedback, missed viewings, or your property simply isn't getting the attention it deserves, then it may well be time to consider a change. 

Poor communication is one of the top reasons people switch agents. If you feel left in the dark about the progress of your sale, it’s genuinely frustrating. Lack of proper marketing can be another reason - an Agent just sticking your home on property portals isn’t enough these days. 

When you switch to a new Estate Agent make sure you choose one with a track record of proactive communication and local expertise like Nicholls Residential. We are established in our part of Surrey and we know the local market. Our experienced team can bring fresh enthusiasm and new strategies to help you sell your home. 

How to Make Switching Agents Easy 

Changing Estate Agents isn’t as daunting as it might seem, but it’s important to do it the right way to avoid additional fees and stress. 

Review Your Contract: Start by checking the contract you have with your current Estate Agent. Does it have a minimum tie-in period or exclusivity clause? These are common, and ending the agreement early could mean additional fees. Look for details like notice periods, and make sure you understand whether you’re free to switch without any hidden surprises. Here at Nicholls Residential we can look at this for your and advise you accordingly. 

Timing is Key: There’s no need to rush into switching if you’re still in a contractual period. Instead, line up your new Agent so they’re ready to take over as soon as you’re free. When the exclusivity period ends, you can hit the ground running. 

Exit Fees and Clauses: Be mindful of any exit fees that could come into play. This is often where sellers get caught out. Some Agents charge steep fees to leave a contract early, while others don’t - so read the fine print. Again here at Nicholls Residential we can. 

Choosing the Right Estate Agent in Surrey 

Once you’ve made the decision to switch, finding the right replacement is the next big challenge. Here are some tips: 

Reputation Matters: Focus on Estate Agents in Surrey with a strong reputation. Look for reviews and testimonials, and don’t be afraid to ask for recommendations from friends or neighbours. 

Market Knowledge: Choose an Agent who knows the local market inside and out. They should be able to tell you what similar properties in our part of Surrey have recently sold for and how they’re going to market your property differently than the previous Agent. 

Quality Marketing: A good Estate Agent does more than list your home on the property portals. Social media,  digital content, virtual tours, using large data bases, and local network connections all matter. Ensure your new Agent has a plan to market your property for sale effectively and creatively. 

Tips When Changing Agents 

At Nicholls Residential, we are confident that should you want to test our passion, knowledge and experience, we will pass with flying colours! 

Secret Shopper: Test your prospective new Agent before you commit. Pretend to be a buyer interested in a similar property for sale in the area and see how they handle your enquiry. This gives you an idea of how they’ll treat buyers interested in your property.

Local Presence: Check how visible the Agent is locally. Do they have a prominent office site? Do they consistently sell in the area? Are they involved in the local community with sponsorship etc ?Do they have a strong online and portal presence? Agents with a strong local presence can connect better with local buyers. 

Personalise Your Listings: Work with your new Agent to update your property listing with fresh, engaging photos and an engaging description. Fresh photos can often attract renewed interest even from prospective buyers who have seen it before. 

This is just a short guide to help you but it is best to contact one of our offices so that we can take the time to discuss matters so that we can advise you fully. We are very friendly and helpful! 

We look forward to hearing from you.

Chessington Office – 0208 391 1110

Epsom (High Street) Office – 01372 730111

West Ewell Office – 0208 786 7879

North Cheam Office – 0208 644 3480

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