They were all genuinely enthusiastic about our propertyPosted on 28/11/2018 by Mr & Mrs Jones, ALEXANDRA ROAD, EPSOM. (Google Review)
Paul, who handled our sale (and all the other staff we encountered) were lovely. They were all genuinely enthusiastic about our property and their wish to help us sell. After a couple of viewings we asked Paul to come and give us advice about ways we could improve the look of the property, which he did. Not an easy task to remain polite and positive to people who have lived in a house over 30 years and hoard! Paul was friendly and always happy to speak to us with updates when he had information whilst not wasting our time when he didn’t. I would definitely recommend Nicholls and would definitely use them again.
Warm, Efficient and Professional ServicePosted on 10/11/2018 by Mrs S, MANSFIELD ROAD,CHESSINGTON
When selling your home, it is invaluable to have trust in those who do it. Our first point of contact was 'Simon' who made us feel nothing was too much trouble. My husband and I changed our mind a few times on our sale and purchase and Simon was always so very understanding. All the team were very patient and understanding, especially when we would pop in late on a Friday night and they took the time to speak with us - they seemed too genuinely care about your situation and made you feel you mattered. When it came to correspondence, they were always quick to reply by either email or a phone call. At all times they were professional and knowledgeable. For us, Nicholls offered us the personal touch and we welcomed them into our home. I would have no problem recommending them to any of my friends or family. Thank you Nicholls.
Outstanding ServicePosted on 02/11/2018 by Mr S Batterbury, WINDSOR AVENUE, NORTH CHEAM
Paul and the team are the best in the business!! Their patience, professionalism, quality of advice, attention to detail and customer service are unparalleled in the business. From the moment of instructing them, I was impressed by Paul, whose manner and approach was way ahead of the competition. He also directed and managed the sale of our house and did so with expertise and a high level of efficiency. He also chased everything up relentlessly and gave me daily information on the progress of the sale, keeping the chain tight at all times. I recommend Nicholls without reservation and extremely highly, you won't find any better. 5 star service and staff at Nicholls in Epsom!!!!